Support Three ways in

How can we help?

Search the docs, join the community, or write a ticket. Most setup questions are answered by the environment-variable table and the status page before anyone has to reply.

Browse by topic
Write a ticket

Compose a support ticket

For account, billing or technical issues that the docs do not cover. This page does not send anything by itself: it builds a complete, pasteable ticket, and you send it where it will be read — the support server, or the email address of whoever runs this deployment.

Never paste your bot token, client secret or Redis token. Nobody who helps you needs them.
Nothing leaves this page until you copy or send it. See the privacy policy.